„Those, avoiding mistakes, make the biggest: they don't try new ways.“
Anthony de Mello
Anchoring process orientation in
perseverance within companies is one of the most important success factors in the global
competitive arena.
Hence process management
functions as a holistic approach to facilitate process orientiation.
Our consulting firm
'Kompetenzzentrum für Prozessmanagement' and our chosen market partners support companies alongside
to achieve a successful overall implementation. In doing so substantial competitive advantages
combined with a stringent customer orientation will be part of the daily management and
execution. Triggered by our holistic approach - including change management - we enable
the stabilisation of process orientation exceeding the next quarter.
Fundamental elements of our
services are:
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Strategical process management – ensure long-term process values
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Operational process management – excellent daily process execution based on targets
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Process controlling – manage processes successfully within the controlling cycle including activity based costs
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Selection of BPMS (Business Process Management System) – support processes with effective IT applications
By applying
process management consequently in all business areas significant advantages will be created,
which will be visible in all profit statements:
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Products are marketed across the overall life cycle in consistent processes from development until service termination
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Sales activities are supervised consequently regarding the process efficiency
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Order fulfilment are handled from order entry until customers performance acceptance
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Service offers consider customer requirements as the centre of all service processes